GDPR Compliance Statement

At Glatz International GmbH (A TORQ Company), we are committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and other applicable data protection laws.

Our website is designed to provide information about our products, services, and corporate activities while safeguarding the personal data of all visitors, customers, and partners.

1. Data We Collect

We may collect and process limited personal data such as:

Contact details submitted via inquiry forms (name, email, phone number, company name).

Information provided when subscribing to newsletters or downloading publications.

Technical data automatically collected (IP address, browser type, device information) to improve site performance and security.

2. Purpose of Processing

We process personal data solely for:

Responding to inquiries and business communications.

Providing requested services or information.

Improving website functionality and user experience.

Meeting legal and regulatory requirements.

3. Lawful Basis for Processing

We process data on the lawful bases of consent, legitimate interests, and legal obligation, depending on the nature of the interaction.

4. Data Sharing & Storage

We do not sell personal data to third parties. Data may be shared only with trusted service providers (e.g., hosting, email marketing platforms) under strict confidentiality agreements and in compliance with GDPR.

5. International Data Transfers

Where data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law.

7. Your Rights

Under GDPR, you have the right to:

Access, rectify, or erase your personal data.

Restrict or object to processing.

Withdraw consent at any time (where applicable).

Lodge a complaint with a data protection authority.

8. Security Measures

We implement appropriate technical and organisational measures to protect your data against accidental loss, unauthorised access, disclosure, or alteration.

9. Contact Us

For questions or to exercise your rights, please contact us at:

Glatz International GmbH

 Hohenstaufengasse 6, 1010 Wien , Austria